Privacy Policy

Effective Date: 03-01-2026

All Time Air Conditioning (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, https://alltimeairconditioning.com (the “Website”), contact us, request service, or otherwise interact with us online or by phone, email, or text message.

By using our Website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Service address or mailing address
• Appointment details
• Any information you include in contact forms, service inquiries, estimate requests, or other communications

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Referring website addresses
• Other analytics and diagnostic information

1.3 Cookies and Similar Technologies

We may use cookies and similar technologies to improve Website functionality, understand how visitors use our Website, and support our marketing and analytics efforts. You can adjust your browser settings to refuse cookies, but some Website features may not function properly.

2. How We Use Information

We may use the information we collect to:

• Provide, schedule, and manage HVAC and related services
• Respond to inquiries and customer service requests
• Send appointment reminders, confirmations, dispatch notices, invoices, estimates, and service updates
• Send promotional and marketing communications where permitted by law and where you have provided any required consent
• Operate, maintain, and improve our Website and services
• Detect, prevent, or address fraud, abuse, or security issues
• Comply with legal obligations and enforce our rights

3. SMS and Email Communications

We may use the phone number and email address you provide to communicate with you about your account, appointments, services, and promotions.

3.1 SMS Consent

If you provide your mobile phone number and affirmatively opt in, you agree to receive SMS text messages from All Time Air Conditioning. These messages may include appointment reminders, service updates, dispatch notifications, estimates, invoices, account-related communications, and promotional offers.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

3.2 Opt-Out

You may opt out of SMS messages at any time by replying STOP to any text message we send. After you send STOP, we may send you a one-time confirmation message confirming your opt-out. After that, you will no longer receive SMS marketing or non-essential text messages from that messaging program unless you opt in again.

3.3 Help

For help, reply HELP to any text message or contact us using the information in the Contact Us section below.

3.4 Transactional or Service Messages

Even if you opt out of marketing text messages, we may still send service-related or transactional communications that are necessary to provide requested services, confirm appointments, or administer your account, to the extent permitted by law.

4. Consent and Opt-In Procedures

We collect SMS consent only through clear affirmative actions, such as checking an unchecked consent box on a web form or otherwise expressly agreeing to receive text messages from us. Consent is not obtained through pre-checked boxes.

Where applicable, we may use an additional confirmation message or other verification step to document your consent.

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers and vendors who perform services on our behalf, such as website hosting, analytics, customer communication platforms, payment processing, CRM tools, and message delivery providers, but only as reasonably necessary for them to perform those services for us.

We may also disclose information:

• To comply with applicable law, regulation, legal process, or lawful governmental request
• To protect our rights, property, or safety, or the rights, property, or safety of others
• In connection with a business transaction such as a merger, sale, or asset transfer

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold, rented, or shared with third parties, except with vendors or service providers that help us deliver text messages or operate our communications program.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, which may include the right to request access, correction, deletion, or information about how your data is used. You may also opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by replying STOP to our text messages.

To submit a privacy-related request, contact us using the information below.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

10. Children’s Privacy

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

You can also review our terms and conditiong here: Terms and Conditions

All Time Air Conditioning
Phone: 561-777-9888
Email: alltimeairconditioning@gmail.com
Website: https://alltimeairconditioning.com